2.1. You can book through their Android/iOS app, website (tooros.in), or by calling their customer service (e.g., 9040007374). Choose your vehicle, dates, and delivery/pickup location.

3.1. Typically, a valid driving license, Aadhaar card or other ID proof, and sometimes an address proof. For non-local customers, additional documents may be needed.

4.1. Pricing depends on the vehicle type, duration, and any packages. They often have hourly, daily, or longer-term options. Payments can be made via the app or online methods. Students may get special discounts or mileage benefits.

5.1. Most rentals come with a certain km limit per day. Extra kilometers are charged additionally. Fuel is usually at the customer's expense (you refuel the vehicle).

6.1. Cancellation policies vary by booking. Early cancellations usually have lower or no fees; last-minute ones may incur charges. Check the app or terms at the time of booking.

7.1. Yes, Tooros emphasizes hassle-free service, including delivery and pickup options in Bhubaneswar and surrounding areas.

8.1. Vehicles are insured, but you should confirm the coverage details (e.g., zero depreciation, third-party, etc.). In case of damage or accident, standard insurance terms and a security deposit apply. You may be liable for deductibles.

9.1. They maintain a fleet of 50+ cars, including many automatic models, modified vehicles, and options like Swift and other popular models.

10.1. You must be at least 21 years old with a valid driving license. For premium/luxury vehicles, the minimum age is 24 years.

• Original Aadhaar Card (mandatory)
• Valid Driving License
• Additional ID proof (for locals/students: College/Job ID)
• Live photo (uploaded during booking)

12.1. The booking may be cancelled and ₹500 will be deducted from the paid amount.

13.1. Yes, a refundable security deposit is required (amount varies by vehicle). It is usually blocked on your card/UPI and refunded after vehicle inspection upon return.

• Unlimited km on bookings of 24 hours and above.
• 250 km limit for 12-hour bookings. Extra km charges apply beyond the limit.

15.1. The customer is fully responsible for fuel. The vehicle must be returned with the same fuel level as provided at pickup.

16.1. Yes, but you must inform Tooros about your destination and route in advance.

17.1. There is a 30-minute buffer. After that, late fees apply (next hour or full day charges as per the rate).

18.1. No. Smoking, eating, and pets are strictly not allowed. You may be charged for deep cleaning or damages.

• Immediately inform Tooros and the police (if needed).
• File an FIR if required.
• You may be liable for deductibles, repairs (beyond normal wear & tear), or towing.
• Follow all insurance claim procedures as mentioned in their terms.

20.1. You can request an extension. It is subject to availability and must be approved by Tooros in advance.